Terms & Conditions

  • 1. It is hereby agreed that the CLIENT appoints VISION CONSULTANCY SERVICES for complete preparation of his/her file for the purpose of Migration/Visa. VISION CONSULTANCY SERVICESagrees to use its best efforts and endeavor in preparing and assisting the CLIENT to obtain his/her Migration/Visa based on the facts and information provided by the client and on the best judgment of Vision Consultancy Services.


  • 2. SERVICES TO BE RENDERED
    • a) VISION CONSULTANCY SERVICESwill provide a detailed Consultation on each client’s case Ourhighly qualified case workers shall ensure to provide expert advice to the client(s).

    • b) Client(s)should ensure that the facts of their cases are accurate and understood by Vision.

    • c) Vision Consultancy Servicesreserves the absolute right to attain the Client(s) immigration history and all relevant information to ensure that theyunderstand all the facts and circumstances that may or may not affect a successful outcome.

    • d) If during the course of the Client(s) application, any information is discovered that needs to be addressed, which would otherwise harm Client(s) best course of action, together with any alternative options available would be taken.

    • e) Vision Consultancy Servicesshall use its best endeavors to make the Client(s) case as strong as possible and achieve the results.

    • f) Vision Consultancy Servicesis providing Services Pursuant to this Agreement, shall not be responsible or liable for any acts, errors, omissions, delays or any indirect or consequential damage resulting there from a professional opinion provided in the course of its business and also does not guarantee success resulting from the advice.


  • 3. ACKNOWLEDGEMENTS
    • The CLIENT further acknowledges that the time required to process an Application depends on factors, for example time needed to verify the submitted documents by CLIENT and other related factors, which may be beyond the control of Vision Consultancy Services. The CLIENT acknowledges that no warranty is given as to the length of time required to process the application or the results.


  • 4. THE CLIENT
    • The CLIENT agrees to provide in its truest form, all documents required pursuant to the Official Documentation List, which is provided by VISION CONSULTANCY SERVICESupon signing this Agreement. **In some cases there are exceptions, however, if there are any exceptions it will be at the discretion of the governing body to authorize. Should the CLIENT be unsuccessful due to criminal reasons, health problems, forging or the presentation of false documents to Vision Consultancy Services, not respecting the governing body Regulations and Conditions, not submitting the necessary documents to the governing body require, not attending the medical examination and/or the interview, not speaking fluently in English during the interview, not responding correctly and professionally to the Officer regarding the profession and/or the job duties and/or the job description that he/she applied for in his/her Application for registration or the CLIENT decides to withdraw or cancel his/her Application, or for some reasons whatsoever the CLIENT decides not to continue the process of immigration/obtaining visa with governing body; the CLIENT will not hold VISION CONSULTANCY SERVICESresponsible by any means, and the professional fees is not refundable.


  • 5. THE REQUIREMENTS (CREDENTIAL/LANGUAGE EVALUATION)
    • The CLIENT understands that in most cases he/she will have to prove both his/her English and when applicable his/her moderate French language skills depends on province in which he /she applies for migration/visa with governing body. The CLIENT will undertake to provide such proof via undergoing the International English Language Testing Skills Test (IELTS) as well a similar test recognized by the governing body at his/her expense regarding the French language if that applicable.


  • 6. GOVERNING BODY FEES.
    • The CLIENT bears the entire fees pertaining to the governing body / professional registration body and other related cost like attestation, notarization, courier, etc. as advised by Vision Consultancy Serviceson a consolidated basis without disputing for a detailed invoice or breakdown.


  • 7. MEDICAL TESTS
    • The CLIENT bears the costs of the medical tests that are required in some cases.


  • 8. CO-OPERATION
    • The CLIENT agrees to co-operate with Vision Consultancy Servicesand further undertakes to ensure the co-operation of any of its relatives, friends and/or agents. The CLIENT agrees to have a good attitude towards the employees of Pathway Visas. Any breach of attitude Vision Consultancy Servicesreserves the right to cancel this agreement without a refund of any payment made by the CLIENT.


  • 9. FULL DISCLOSURE AND VERACITY OF INFORMATION
    • The CLIENT agrees at all times, to provide all personal, financial, employment, current registration with any governing body whether in home country or elsewhere and/or other information Vision Consultancy Servicesshall require. The CLIENT further agrees upon the request of any governing body to provide that body with whatever information may be requested. The CLIENT acknowledges that all information requested of him/her pursuant to this paragraph (9) must be disclosed in a timely, accurate, truthful, complete and full manner. **For greater certainty, if any information disclosed by the CLIENT is found to constitute misrepresentation, Vision Consultancy Servicesmay terminate this Agreement immediately by giving notice in writing to the CLIENT.

      Privacy Policy:

      Any information, intellectual or otherwise (documents) provided by the client to Vision Consultancy Serviceswill be kept confidential. Information and documents provided by the client will not be shared by any other party EXCEPT for any third party, which is a part of the immigration process, such as government bodies or Immigration department and case officers.


  • 10. THE LAWS
    • The United Arab Emirates shall govern the present Agreement. The parties hereto agree that they have requested this Agreement to be drafted in the English language.


  • 11. DISPUTE
    • In the event a dispute arises, both parties mutually agree to seek out mediation to resolve issue(s) at the cost of the party who initiated the complaint. Both parties will agree to a mutual mediator and will put their best efforts forward in order to resolve the issue(s) to a mutually acceptable benefit. If mediation is unsuccessful it may then proceed on to a group of Arbitrators, which are registered as such, retained by the person bringing the action. The representative agrees to respond to a written complaint in writing within 30 days from receiving the complaint. Every effort will be made to resolve the complaint to mutual satisfaction within 60 days from the date of the written complaint. Both parties have the right to bring the unresolved issue to the attention of the regulatory body after 60 days of the complaint being filed with the representative.


  • 12. CANCELLATION
    • (a) In the event that the CLIENT chooses to terminate this Agreement prior to submitting the application to the concerned governing body or during the course of processing CLIENT agrees that the professional fee is not refundable.

    • (b) In the event that Vision Consultancy Serviceschooses to terminate this Agreement in accordance with the provisions of paragraph nine (9) of this Agreement, the full amount of the agreed fees as per paragraph fifteen (15) above will be non-refundable. The contract will be cancelled upon notice to the CLIENT by Vision Consultancy Servicesof its decision to terminate this Agreement.


  • 13. SEVERANCE
    • If any part of this Agreement or the Application thereof to any person or circumstances is, to any extent, held or rendered invalid, unenforceable or illegal the remainder of this Agreement or the Application of such part to persons under circumstances other than those with respect to which it is held invalid, unforeseeable or illegal is not affected thereby and continues to be applicable and enforceable to the fullest extent permitted by law.


  • 14. PROFESSIONAL FEES
    • (a) The CLIENT agrees to pay Vision Consultancy Services a total non-refundable fee of (insert amount) Includes Services for Client, But doesn’t Include Governing body fees and all other related fees mentioned in Paragraph # 6).

    • (b) Fees are allocated on account as follows until account is at zero balance: the client(s) will be offered different payment plans by Consultant(s) thus making it convenient for the client to make his/her payments owed to Vision Consultancy Services

    • (c) The CLIENT agree that he have applied under current rules and regulations, and he will not hold Vision Consultancy Servicesresponsible for any future or retroactive changes introduced by governing body that negatively impact this application. If changes to regulations and rules affect this application, and he still qualify and wish to proceed, He agree to pay Vision Consultancy Servicesany extra fees that may apply for the additional work.


Online Payment Terms & Conditions

  • 1.The Client should make the online payment directly and not through any third party. VISION CONSULTANCY SERVICES and its associated companies hereinafter referred to as VCS will not be responsible for any loss / liability arising out of disclosure of debit card/credit card or bank account details to any third party by the Client during the process of payment. Where it gets difficult for the client to make the payment, a third party can make the payment on behalf of the client. In that case both the client and the third party will be bound by the additional terms mentioned in the Declaration attached herewith.


  • 2.The records of the Company, computerized or otherwise, on the payments shall be accepted as conclusive evidence of the genuineness and accuracy and binding for all the purposes, and can be used as evidence in any legal proceedings or otherwise.

  • 3.The online payment facility is dependent on the performance/speed of the Server and related IT infrastructure of the service provider and respective bank. VCS do not guarantee their server uptime and transaction success time. VCS hall not be responsible for the success or failure of the transaction. However, in case of double charge made due to technical problem/issue, VCS will refund to the extent of second repeated charge without interest or any other levy.

  • 4.The client shall be held solely responsible for the transaction executed. The client should not share the confidential information related to Credit Card / Debit Card / Internet Banking / Cash Card with anyone. VCS will not be responsible for any misuse of the said information for fraudulent purposes. The IP address of the client will be tracked by VCS. Any misuse of the payment gateway with fraudulent intent will be liable to penal action by VCS.

  • 5.The client should ensure that their account is adequately funded to ensure transaction success. Any charge / levy by the service provider/bank on account of unsuccessful transaction due to inadequate funds in the clients account will be recoverable from the client.

  • 6.VCS will not, in any way, be responsible for any damage or loss caused to client as a result of financial transaction on the VCS website. VCS would also not be responsible or liable in any manner for fraudulent use/misuse of the Client’s Credit Card / Debit Card / Internet Banking / Cash Card by a third party. VCS would not be responsible or liable in any manner for any error or defects that may exist or for any costs, loss of profits or consequential losses that may arise from the client’s use of or inability to use, or success or failure, suspension or withdrawal, of all or part of the services at any time. VCS will not accept any liability or responsibility for loss of data or breach of confidentiality, or other consequences, howsoever occurring. However, VCS would assist the customer in recovering the amount, provided the above losses have been caused to the customer for reasons other than their own fraudulent act/mistake/misuse.

  • 7.In case there has to be a reversal of charges paid online, it would be entirely dependent on the payment gateway’s terms and conditions and VCS would not be held responsible or liable in any manner for any delay in reversal of the charges.

  • 8.All payments made shall be dependent on the terms and conditions of the payment gateways /banks. The client understands that by using this service, he explicitly agrees to be bound by the terms and conditions of the payment gateway and the banks, and will not hold VCS responsible for any default in compliance of the same.

  • 9.VCS may from time to time make alterations, additions or deletions to these terms and conditions, which shall be agreeable by the Client and take effect from such date as may be intimated by VCS.

  • 10.The Client shall not use these services for any purpose that is unlawful or prohibited by these terms and conditions. The Client shall take all necessary precautions to prevent unauthorized and illegal use of the services and shall not disclose the details of his/her Credit Card / Debit Card / Internet Banking / Cash Card to any other person to prevent its unauthorized use.

  • 11. Due to operational difficulties, VCS may decide to suspend or terminate the services. The Client shall be responsible for any transactions made through the services until time of such termination.

  • 12.These terms must be read in conjunction with the terms and conditions mentioned in the Contract signed by the client with VCS.

  • 13.These terms shall be governed by all the applicable laws in UAE

  • 14.Any disputes arising out of these will be falling in the jurisdiction of the courts in UAE.

Refund Policy

  • The Client(s) is liable to claim for a refund in a case where:
    • a) Vision Consultancy Serviceshas agreed that the company is satisfied to submit the client’s case after which the client’s case is returned with a negative decision

    • b) Given wrong and untruthful advice with regards to his/her application/case resulting in a negative decision

    • c) Unable to get Visa/Migration due to the company’s misguidance Please note that a client will not be issued a refund should the client wish to end their agreement with the company before the time of Vision Consultancy Servicessubmitting the clients Immigration and or Visa application. A refund will only be issued once the relevant Governing body has provided a negative decision on the client’s case. The refunds will be processed on to the original mode of payment.